Conference

ECCE 2014 Gallery

Keynotes

Geraldine Fitzpatrick – Reflecting back on designers’ mental models – the power to influence?

(Vienna University of Technology – Institute for Design and Assessment of Technology)

Abstract

The conference theme of ECCE 2014 refers to ‘cognition in the wild’ and how the various contexts involved in cognitive modeling can be revealed. The contexts that are noted – domain structures, task competences and learning capabilities – reflect the perspective of the researcher looking out to the domain and the users of interest. In this talk I want to turn the ‘in the wild’ mirror back onto ourselves as researchers and practitioners. A traditional way of talking about designer/researcher mental models is with respect to the system being designed, and the potential for mismatch between designer and user mental models about the system. Reflecting on some of our own past work, I will argue that there can also be much more subtle but powerful ways in which our mental models and conceptualisations matter. In telling some of our stories, the hope is to trigger more general reflections: What hidden assumptions and biases do we bring to how we conceptualise our domains or users, and that only reveal themselves when some unexpected mismatch arises ‘in the wild’? What ways are we unintentionally influencing, that we don’t even think to think about, in particular around sub-conscious processes that play out particularly ‘in the wild’ ? While the very point is that many of our most powerful mental models are hidden or implicit, there is also the potential for us to develop more reflective strategies to probe and help reveal these models, to better serve the domains and users of interest.

Markus Peschl – What affordance can teach us about enabling processes of knowledge creation

(University of Vienna)

Abstract

Innovation and knowledge creation does not take place in a vacuum. Apart from communicating human cognitive systems we can find heavy interaction with the organizational environment, technology, architectural space, etc. The approach of Enabling Spaces takes this fact seriously and as its main point of departure for supporting knowledge processes, and in particular innovation processes.

J.J.Gibson describes his idea of affordance as something that the environment offers the animal, what it provides or furnishes, either for good or ill. Following these theoretical lines as well as the approach of extended cognition from cognitive science, the concept of enabling (as opposed to managing or controlling) and an enabling environment for the context of knowledge work will be developed. The guiding question is how such environmental structures can facilitate our cognitive (and social) processes of knowledge creation, reflecting our mental models, etc. in various dimensions (epistemological, emotional, social, technological, cognitive, architectural, etc.). Theoretical foundations, a possible design process, as well as practical examples of such (built) Enabling Spaces will be presented (in the fields of innovation, office design, and universities).

 

Workshops

Prof. Dr. Thomas Herrmann – ‘Revisiting Socio-technical System Design’

Meanwhile, socio-technical system design has a long tradition in system’s engineering and development. As many social systems, such as organizations, (need to) rely on technical systems, socio-technical system design techniques have become part of curricula and the body of system development knowledge. With the advent of semantic technology the meaningfulness of designs in socio-technical systems becomes an issue, in particular when work for stakeholders should make sense and allow for reflection and participatory (re-)design. New challenges have to be met since the boundaries of many organizations dissolve when they become parts of larger networks and are tied together via technical infrastructure and organizational process. Under these conditions, a system and the corresponding unit cannot be clearly identified. This can also be observed in the context of Web 2.0 applications which are based on a culture of participation but do more evolve than being designed.

The workshop should be an open space for developing a common understanding of the origin and objectives of socio-technical design while challenging current cognitive engineering practices for sensemaking and meaningful design or meta-design. Researchers involved in either discipline are invited to present their position and discuss interfaces, commonalties, and practicable interactions for human-centered design approaches.

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Prof. Dr. Eliezer Kantorowitz – ‘Low Cost User Experience (UX) Design’

Designing a computer application to provide a satisfactory user experience (UX) is often labor intensive. This workshop focuses on reducing these labor costs. With possible low cost design methods, it may be affordable to compare a reasonable number of different design alternatives and select the best one. Possible low cost design methods may thus facilitate the design of quality UX. Possible low costs methods may also facilitate empirical cognitive ergonomic research involving a considerable number of cases.

In order to achieve its goals, the workshop will consider the labor costs of different UX design methods. The participants of the workshop are invited to submit position papers on UX design costs issues. After the presentation of the position papers, the workshop will discuss the findings and summarize its observations and possible recommendations.

Examples of topics of possible position paper:

  • UX oriented requirements elicitation and task analysis. By UX, orientation is meant for example avoiding features that the end users may misunderstand, developing a cognitive coherent model of the application and validating the UX of this model on prototypes.
  • Labor efficient UX evaluation methods, e.g. economic think aloud techniques, automatic logging and analysis of user actions and fast prototyping techniques facilitating comparison of the UX of different solutions.
  • Software architectures where it is quite easy to modify the user interface. This may facilitate a gradual UX improvement process.
  • Critical review of published recommendation for user interface design, e.g. user interface design patterns (interaction design patterns).
  • Experience reports from industry and education. What were the labor costs lessons learned?
  • Comparison of different methods for doing the same thing from a labor costs point of view.
  • Efficient stakeholder participation methods.
  • Agile development issues.
  • The psychology and sociology of the UX design team. What team member qualifications and work methods are most appropriate?

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Important dates:

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Programme

Download Final Programme

EACE remark: “The AGM of EACE will be held at the conference, at the end of sessions on a day still to be decided. All eligible members of EACE are entitled to be present and to vote at this meeting and all members at the conference are encouraged to attend.”

Day 1 Monday, September 1, 2014
8:00 a.m. Registration
Location: Lobby (“Oktogon” / “Kleiner Festsaal”)
9:00 a.m. Opening and Keynote Geraldine Fitzpatrick
Location: Ballroom (“Kleiner Festsaal”)
Reflecting Back on Designers’ Mental Models – The Power to Influence?
Geraldine Fitzpatrick
10:00 a.m. Coffee & Tea
Location: Lobby (“Oktogon” / “Kleiner Festsaal”)
10:30 a.m. Situation Awareness
Session Chair: Peter Forbrig
Location: Ballroom (“Kleiner Festsaal”)
Studying Ecologies of Calendar Artifacts (20’)
Anke Dittmar & Laura Dardar
Effects of Situation Complexity and Driving Experience on Performance Through Subjective and Objective Tension (20’)
Julie Paxion, Edith Galy & Catherine Berthelon
The Concept of “Presence” Used as Measure for Ecological Validity in Driving Simulators (15’)
Christophe Deniaud, Vincent Honnet, Benoit Jeanne & Daniel Mestre
Ergonomics Intervention in Automobile Drive Communication in a Developing Country (20’)
Sajan Pillai & Gaur Ray
Round Table Discussions (25’)
12:10 p.m. Lunch
Location: Lobby (“Oktogon” / “Kleiner Festsaal”)
1:30 p.m. Learning and Empowerment || Workshop
Learning and Empowerment
Session Chair: Herre Van Oostendorp
Location: Senate Chamber (“Senatssaal”)
Co-designing a Vision for Educating Human-Centered Creative Technology (15’)
Geert de Haan
Individual Education Feedback Using Competence Structure Models (15’)
John Harry Wieken & Peter Forbrig
Subject-Oriented Employee Involvement and Empowerment in Organizational Innovation (15’)
Florian Krenn & Matthias Neubauer
Modeling Cognitive Style Patterns to Explore Individuals’ Capabilities for’Processing Knowledge in Virtual Settings (20’)
Salim Chujfi & Christoph Meinel
Round Table Discussions (25’)
Workshop
Location: Ballroom (“Kleiner Festsaal”)
3:00 p.m. Coffee & Tea
Location: Lobby (“Oktogon” / “Kleiner Festsaal”)
3:30 p.m. Parallel Workshops
Thomas Herrmann
Location: Ballroom (“Kleiner Festsaal”)
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Eliezer Kantorowitz
Location: Senate Chamber (“Senatssaal”)
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5:00 p.m. End of Day 1 / EACE Annual General Meeting
Location: Senate Chamber (“Senatssaal”)
7:00 p.m. Reception and Conference Dinner at Rathaus Keller Vienna
Directions available at Google Maps
Day 2 Tuesday, September 2, 2014
8:00 a.m. Registration
Location: Lobby (“Oktogon” / “Kleiner Festsaal”)
9:00 a.m. Keynote Markus Peschl
Location: Ballroom (“Kleiner Festsaal”)
What Affordance Can Teach Us About Enabling Processes of Knowledge Creation
Markus Peschl
10:00 a.m. Coffee & Tea
Location: Lobby (“Oktogon” / “Kleiner Festsaal”)
10:30 a.m. Social Cognition
Session Chair: Gerrit van der Veer
Location: Ballroom (“Kleiner Festsaal”)
The Shared Priorities Measure as a Way of Assessing Team Strategic Awareness – A Bridge Between Self-assessment and the Deep Blue Sea of Field Recordings (20’)
Peter Berggren, Björn JE Johansson, Nicoletta Baroutsi &Nils Dahlbäck
Mutual Belief and Mental Subgrouping: How Team is Mentally Modeled in Members’ Mind (15’)
Dipta Mahardhika, Taro Kanno & Kazuo Furuta
Chronicles of Lived Experiences for Studying the Process of Trust Building in Carpooling (20’)
Lisa Creno & Beatrice Cahour
Relationship Between Workload and Styles of Cooperation Developed During Medical Emergency Care (20’)
Leonore Bourgeon, Bruno Debien & Francoise Darses
Round Table Discussions (25’)
12:10 p.m. Lunch
Location: Lobby (“Oktogon” / “Kleiner Festsaal”)
1:40 p.m. Cognition@Workplace and Problem Solving Support
Session Chair: Tjerk de Greef
Location: Ballroom (“Kleiner Festsaal”)
Strategic Planning in Dynamic Urban Operations: Problem Solving Under Time Constraints (15’)
Oliver Walter Klaproth
Fostering Information Seeking (15’)
Herre van Oostendorp & Sonal Aggarwal
Activity Analysis of Expert and Novice Operators in a Semi-Automated Manufacturing Process (15’)
Marie Hoarau, Camilo Charron & Franck Mars
Round Table Discussions (25’)
2:50 p.m. Coffee & Tea
Location: Lobby (“Oktogon” / “Kleiner Festsaal”)
3:20 p.m. Young Researcher Contributions
Session Chair: Eliezer Kantorowitz
Location: Ballroom (“Kleiner Festsaal”)
A Tool for Neuroergonomic Study of Repetitive Operational Tasks
Pavle Mijović, Evanthia Giagloglou, Petar Todorović, Ivan Mačužić, Branislav Jeremić & Ivan Gligorijević
Evaluating Home Devices with Real and Virtual Simulations
Benjamin Chateau
Computer-Supported Learning of Societal Participation Skills by Low-Literates and Non-Natives
Dylan Gerard Michel Schouten
Sensemaking in Crisis Intervention Team Members
Hana Harenčárová
4:00 p.m. Poster Contributions
Session Chair: Béatrice Cahour
Location: Ballroom (“Kleiner Festsaal”)
User Empowering Design
David Gallul & Ariel J. Frank
Time Series Features Suggesting Two Types of Boredom When Motion Capture is a Surrogate for Engagement in Seated Volunteers Interacting with Computer-based Stimuli
Harry Witchel, Carina Westling, Julian Tee, Rob Needam. Aoife Healy & Nachiappan Chockalingam
Cognitive Modeling Offers Explanations for Effects Found in Usability Studies
Sabine Prezenski & Nele Russwinkel
Integration of Cognitive Ergonomics and Human Error for Increasing the Productivity in Logistics Process Analysis: A Method Applied to a Chemical Company
Natalia Jimenez, Laura Cruz, Martha Caro & Leonardo Quintana
Articulating Decision Making in Complex Work Settings: A Collaborative Undertaking
Nallini Selvaraj
5:00 p.m. End of Day 2
6:00 p.m. Third Man Tour I
7:00 p.m. Third Man Tour II
More information available at www.drittemanntour.at/en/the_tour/sewer

Day 3 Wednesday, September 3, 2014
8:00 a.m. Registration
Location: Lobby (“Oktogon” / “Kleiner Festsaal”)
9:00 a.m. Inputs to Method Development
Session Chair: Dianne Murray
Location: Ballroom (“Kleiner Festsaal”)
Experiences from Using Formal Verification Techniques to Analyze Human-Machine Interaction: A Case Study (15’)
Bertram Wortelen, Andreas Lüdtke, Denis Javaux & Sonja Sievi
Users’ Participation to Creative Design of New Solutions for Mobility: An Exploratory Study (20’)
Peter Richard, Jean-Marie Burkhardt & Todd Lubart
It’s Not Interaction, It’s Make Believe (20’)
Phil Turner, Susan Turner & Lindsey Carruthers
Eye Metrics for Task-Dependent Automation (15’)
Puck Imants & Tjerk de Greef
Round Table Discussions (20′)
10:30 a.m. Coffee & Tea
Location: Lobby (“Oktogon” / “Kleiner Festsaal”)
11:00 a.m. Instrument Developments (1) || Instrument Developments (2)
Instrument Developments (1)
Session Chair: Anke Dittmar
Location: Ballroom (“Kleiner Festsaal”)
Interactive Cognitive Artifacts for Enhancing Situation Awareness of Incident Commanders in Mass Casualty Incidents (20’)
Tilo Mentler & Michael Herczeg
Cognitive Support for S-BPM User Interfaces Intertwining Modeling and Execution (15’)
Albert Fleischmann & Werner Schmidt
Development and Evaluation of an Assistant System to Aid Monitoring Behavior During Multi-UAV Supervisory Control: Experiences from the D3CoS Project (20’)
Florian Fortmann & Tobias Mengeringhausen
Flight Collision Avoidance System for Self-Separation (20’)
Peter Gerard Higgins & Yakubu Ibrahim
Round Table Discussions (20′)
Instrument Developments (2)
Session Chair: Geert de Haan
Location: Senate Chamber (“Senatssaal”)
Target Designation and Indication with GPS Map in Night-Op Conditions (20’)
Per-Anders Oskarsson, Björn Johan Erik Johansson & Jonathan Svensson
Providing Web Credibility Assessment Support (20’)
Sonal Aggarwal, Herre van Oostendorp, Y. Raghu Reddy & Bipin Indurkhya
Making Sense of Rich Data Collections on Mobile Devices (20’)
Florian Güldenpfennig, Geraldine Fitzpatrick & Wolfgang Reitberger
Interactive Coupling of Process Models: A Distributed Tabletop Approach to Collaborative Modeling (20’)
Dominik Wachholder & Stefan Oppl
Round Table Discussions (20′)
12:40 p.m. Lunch
Location: Lobby (“Oktogon” / “Kleiner Festsaal”)
2:00 p.m. First Cognitive Playground on Systemic Articulation and Representation of Work
Aeolion (sponsored by IANES)
Location: Ballroom (“Kleiner Festsaal”)
System Thinking (facilitated by Society of Organizational Learning Austria)
Location: Senate Chamber (“Senatssaal”)
3:15 p.m. Coffee & Tea
Location: Lobby (“Oktogon” / “Kleiner Festsaal”)
3:45 p.m. First Cognitive Playground on Systemic Articulation and Representation of Work
Aeolion (sponsored by IANES)
Location: Ballroom (“Kleiner Festsaal”)
System Thinking (facilitated by Society of Organizational Learning Austria)
Location: Senate Chamber (“Senatssaal”)
5:00 p.m. Farewell
Location: Ballroom (“Kleiner Festsaal”)