Prof. Dr. Thomas Herrmann – ‘Revisiting Socio-technical System Design’

Meanwhile, socio-technical system design has a long tradition in system’s engineering and development. As many social systems, such as organizations, (need to) rely on technical systems, socio-technical system design techniques have become part of curricula and the body of system development knowledge. With the advent of semantic technology the meaningfulness of designs in socio-technical systems becomes an issue, in particular when work for stakeholders should make sense and allow for reflection and participatory (re-)design. New challenges have to be met since the boundaries of many organizations dissolve when they become parts of larger networks and are tied together via technical infrastructure and organizational process. Under these conditions, a system and the corresponding unit cannot be clearly identified. This can also be observed in the context of Web 2.0 applications which are based on a culture of participation but do more evolve than being designed.

The workshop should be an open space for developing a common understanding of the origin and objectives of socio-technical design while challenging current cognitive engineering practices for sensemaking and meaningful design or meta-design. Researchers involved in either discipline are invited to present their position and discuss interfaces, commonalties, and practicable interactions for human-centered design approaches.

See more details

Prof. Dr. Eliezer Kantorowitz – ‘Low Cost User Experience (UX) Design’

Designing a computer application to provide a satisfactory user experience (UX) is often labor intensive. This workshop focuses on reducing these labor costs. With possible low cost design methods, it may be affordable to compare a reasonable number of different design alternatives and select the best one. Possible low cost design methods may thus facilitate the design of quality UX. Possible low costs methods may also facilitate empirical cognitive ergonomic research involving a considerable number of cases.

In order to achieve its goals, the workshop will consider the labor costs of different UX design methods. The participants of the workshop are invited to submit position papers on UX design costs issues. After the presentation of the position papers, the workshop will discuss the findings and summarize its observations and possible recommendations.

Examples of topics of possible position paper:

  • UX oriented requirements elicitation and task analysis. By UX, orientation is meant for example avoiding features that the end users may misunderstand, developing a cognitive coherent model of the application and validating the UX of this model on prototypes.
  • Labor efficient UX evaluation methods, e.g. economic think aloud techniques, automatic logging and analysis of user actions and fast prototyping techniques facilitating comparison of the UX of different solutions.
  • Software architectures where it is quite easy to modify the user interface. This may facilitate a gradual UX improvement process.
  • Critical review of published recommendation for user interface design, e.g. user interface design patterns (interaction design patterns).
  • Experience reports from industry and education. What were the labor costs lessons learned?
  • Comparison of different methods for doing the same thing from a labor costs point of view.
  • Efficient stakeholder participation methods.
  • Agile development issues.
  • The psychology and sociology of the UX design team. What team member qualifications and work methods are most appropriate?

Download call for participation

Important dates:

See more details